Can't access network page as a new user

Community Support
1

Hi all-

I just registered a new account and am having trouble accessing the network configuration page. I can log in to my.zerotier.com correctly and create a network, but when I click that network, the header flashes and then the page goes solid white.

When I open the browser tools, I get this callstack:

https://my.zerotier.com/api/v1/user/{a guid}/customer
Status:  404 Not Found

...

Uncaught TypeError: m.ssoConfig is undefined
    w_e https://my.zerotier.com/index.js:41
    o https://my.zerotier.com/index.js:31
    mapToProps https://my.zerotier.com/index.js:31
    o https://my.zerotier.com/index.js:31
    m https://my.zerotier.com/index.js:31
    cle https://my.zerotier.com/index.js:31
    t1 https://my.zerotier.com/index.js:31
    useMemo https://my.zerotier.com/index.js:6
    useMemo https://my.zerotier.com/index.js:1
    he https://my.zerotier.com/index.js:31
    Uz https://my.zerotier.com/index.js:6
    oz https://my.zerotier.com/index.js:8
    yF https://my.zerotier.com/index.js:8
    kH https://my.zerotier.com/index.js:8
    DF https://my.zerotier.com/index.js:8
    RF https://my.zerotier.com/index.js:8
    cse https://my.zerotier.com/index.js:8
    kd https://my.zerotier.com/index.js:8
    mz https://my.zerotier.com/index.js:8
    OF https://my.zerotier.com/index.js:8
    rb https://my.zerotier.com/index.js:1
    Kx https://my.zerotier.com/index.js:1
    PN https://my.zerotier.com/index.js:1
    I https://my.zerotier.com/index.js:1
    RN https://my.zerotier.com/index.js:1
    I https://my.zerotier.com/index.js:1
    IF https://my.zerotier.com/index.js:1
    I https://my.zerotier.com/index.js:1
    Do https://my.zerotier.com/index.js:8
    I https://my.zerotier.com/index.js:1
    WF https://my.zerotier.com/index.js:8
    I https://my.zerotier.com/index.js:1
    <anonymous> https://my.zerotier.com/index.js:31
    <anonymous> https://my.zerotier.com/index.js:43
index.js:41:142658

This behavior persists across multiple browsers.

Is it possible my account didn’t get fully provisioned correctly? I signed in with just an e-mail address and didn’t use an SSO provider like Google or GitHub, if that helps troubleshoot.

Thanks!

2

Sorry about the issue. You signed up while I was attempting to roll out an update. It’s since been rolled back as that error didn’t show up in our testing environment. We’ll have to figure that one out before trying to roll it out again.

1 Like
3

Thanks, it works great now!

4

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