I noticed a thread on Redit about Zerotier business pricing.
This is the quote that I would like clarification on.
“I just got off a call with them today, they quoted me $9000 a year for 500 endpoints. I was paying $499 a year before. Obviously I’m not doing that. And they’re only giving me 45 days to get all my endpoints off. I’m not happy.”
The Professional Package used to include support and I found a page that said users of the OLD PROFESSIONAL Package could still contact support…
So if we have an old professional account and a few nodes… do we have till our next renewal? Are accounts grandfathered? Or do we have to get off the platform in a set amount of days?
My name is Angelo Rodriguez, and I am the Head of Sales at ZeroTier. I am sorry to hear that you had a negative experience, and we certainly are not trying to negatively impact our long standing customers. I will reach out to you directly to discuss this with you. I am looking forward to speaking with you.
Out of interest, why the mystery around the pricing?
I, and many of my clients, have a no-buy policy for companies that do not list prices up-front.
This is particularly acute for the education sector, where budgets are assigned yearly, and the flexibility is nil to “the cost of this one product exceeds the yearly IT budget” (sometimes multiple times over.)