Access Denied On Client Mac

Hi,

I am getting access denied for a node that has been added and approved. How can I correct that? I have a professional license. Can I get phone support?

Mark Androw

Hello. Interesting. Can you open Terminal.app, type zerotier-cli dump ? It will create a file on your desktop.
If you’re logged in to my.zerotier.com with a paid account, there should be a support widget to open a ticket and attach the file.

Please help me find the support widget to upload the dump from Terminal?

When I type those commands into Terminal I get “no match”

We just did a release, so the now the first thing we should do is run the new installer (1.6.4) https://www.zerotier.com/download/

Hmm. The dump command was added somewhat recently. If upgrading doesn’t solve the original issue. The dump command should at least be there. (don’t type a question mark in the command)

Hi. I updated to version 1.6.4 and I am able to connect but my server doesn’t show up. I have another identical computer with the same set up and I am able to see the server from the other machine. Firewall is off and all virus protection is also turned off.

See link to Dump file. Sorry I couldn’t figure out how to attach text file.

https://www.dropbox.com/s/g93lh2dt96165h6/zerotier_dump.txt?dl=0Dump file

Also, can I add myself as a user and still fall within the one administrator rule? I would like to log in with a different email address. Is phone support available?

Mark

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