Connections going on relay when internet disconnects


I am facing an issue that I cannot solve on my own.
Whenever there are internet disconnections our network faces relay connections.
After internet is reconnected relays get solved to direct connections by themselves after a few hours some time a day or so, I don’t know how it is solving by itself.

Relays are making it the connections to work at extremely slow speed.
Could someone please help me troubleshoot this.
I really need to solve this, any help is welcome and I thank you in advance :slight_smile:

I have tried troubleshooting this problem but most searches show info on port forwarding… which has not solved my problem.
All machines are Windows 10 or 11, no other Operating systems installed.

Let me know if any other information is required.

Kind Regards.

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