License Question - (Unable to Contact Support/Sales)

Hello,

Looking at utilizing ZeroTier for a backup to our VPN. We are a small/medium business of approx. 130 users.

Can we use the free version if we are only using this as a backup, and if we stick to the 50 user threshold?

Also, there is no contact information for sales or support, just an annoying loop sequence of clicking ‘Contact Us’ and being directed to this forum. Any help is much appreciated.

Regards,
John

1 Like

Hi John,

First and foremost, I am really sorry about the trouble finding our sales contact form. You can always contact the sales team via our contact form at https://www.zerotier.com/contact/. Do you mind me asking where you were clicking from — for example, was it within https://my.zerotier.com?

As for your question, our current pricing is mainly based on the number of Members / the number of Admins / and the type of Support. From your description, it sounds like you could use our Free tier as a network backup as long as you are under our Member and Admin limits.

Best,
-Joy

Hi all,

I too have been trying to contact sales but so far have not been successful in opening a conversation. I have been using the contact form on Zerotier. I received one response that I responded to but since then I have not heard anything. We would like to use Zerotier as a VPN replacement but have more that 500 nodes. I wanted to determine if we need to purchase licenses to do this. Also I am interested in finding out if 2FA on the clients is an option.

Any help would be greatly appreciated.

Thank you!!!

Wes

1 Like

Hi Wes,

Thanks for the follow up; we fell a bit behind in communication during the holiday season. I just sent you a note to continue the conversation. Take care!

Best,
Steve