Teltonika - Connection lost to Zerotier after 8 month working

Hi,

After 8 months of a good and stable connection with Zerotier Central, on October 28 at 14h21 the communication failed with Zerotier central. The IT mentioned, nothing has been changed in the upstream Cisco Router, which I doubt.

I’ve rebooted both routers (Teltonika RUT-950 and Cisco). The Teltonika ask me to do a Factory Reset and configure back manually.

I’ve read a lot in the Zerotier helpdesk and run few Linux commands, but I’m not enough good to have a good interpretation of the data. I’m pretty sure the Cisco router is blocking our connection, but I can’t find any diagnostic proof of the problem. I’m stock at “REQUESTING_CONFIGURATION”.

I’ve installed the Windows Zerotier application on a PC behind the Cisco router and it get connected to Zerotier central…

I hope somebody can help me understand the dump file and diagnostic command pasted below.

Zerotier dump file :
platform: Linux
zerotier version: 1.10.1

status

{
“address”: “xxxxxxxxxx”,
“clock”: xxxxxxxxxx,
“config”: {
“settings”: {
“allowTcpFallbackRelay”: true,
“interfacePrefixBlacklist”: [
“br-lan”
],
“listeningOn”: [
“10.236.18.54/9995”,
“10.236.18.54/53947”,
“10.236.18.54/56104”
],
“portMappingEnabled”: true,
“primaryPort”: 9995,
“secondaryPort”: 49947,
“softwareUpdate”: “disable”,
“softwareUpdateChannel”: “release”,
“tertiaryPort”: 0
}
},
“online”: false,
“planetWorldId”: xxxxxxxxxx,
“planetWorldTimestamp”: xxxxxxxxxx,
“publicIdentity”: “xxxxxxxxxxxxxxxxxxx”,
“tcpFallbackActive”: false,
“version”: “1.10.1”,
“versionBuild”: 0,
“versionMajor”: 1,
“versionMinor”: 10,
“versionRev”: 1
}

networks

[
{
“allowDNS”: false,
“allowDefault”: false,
“allowGlobal”: false,
“allowManaged”: false,
“assignedAddresses”: ,
“bridge”: false,
“broadcastEnabled”: false,
“dhcp”: false,
“dns”: {
“domain”: “”,
“servers”:
},
“id”: “xxxxxxxxxxxxxxx”,
“mac”: “xx:xx:xx:xx:xx:xx”,
“mtu”: 2800,
“multicastSubscriptions”: ,
“name”: “”,
“netconfRevision”: 0,
“nwid”: “xxxxxxxxxxxx”,
“portDeviceName”: “xxxxxxxxxx”,
“portError”: 0,
“routes”: ,
“status”: “REQUESTING_CONFIGURATION”,
“type”: “PRIVATE”
}
]

peers

[
{
“address”: “xxxxxxxxxx”,
“isBonded”: false,
“latency”: -1,
“paths”: ,
“role”: “PLANET”,
“version”: “-1.-1.-1”,
“versionMajor”: -1,
“versionMinor”: -1,
“versionRev”: -1
},
{
“address”: “xxxxxxxxxx”,
“isBonded”: false,
“latency”: -1,
“paths”: ,
“role”: “PLANET”,
“version”: “-1.-1.-1”,
“versionMajor”: -1,
“versionMinor”: -1,
“versionRev”: -1
},
{
“address”: “xxxxxxxxxx”,
“isBonded”: false,
“latency”: -1,
“paths”: ,
“role”: “PLANET”,
“version”: “-1.-1.-1”,
“versionMajor”: -1,
“versionMinor”: -1,
“versionRev”: -1
},
{
“address”: “xxxxxxxxxx”,
“isBonded”: false,
“latency”: -1,
“paths”: ,
“role”: “PLANET”,
“version”: “-1.-1.-1”,
“versionMajor”: -1,
“versionMinor”: -1,
“versionRev”: -1
}
]

bonds

[
{
“address”: “xxxxxxxxxx”,
“isBonded”: false,
“latency”: -1,
“paths”: ,
“role”: “PLANET”,
“version”: “-1.-1.-1”,
“versionMajor”: -1,
“versionMinor”: -1,
“versionRev”: -1
},
{
“address”: “xxxxxxxxxx”,
“isBonded”: false,
“latency”: -1,
“paths”: ,
“role”: “PLANET”,
“version”: “-1.-1.-1”,
“versionMajor”: -1,
“versionMinor”: -1,
“versionRev”: -1
},
{
“address”: “xxxxxxxxxx”,
“isBonded”: false,
“latency”: -1,
“paths”: ,
“role”: “PLANET”,
“version”: “-1.-1.-1”,
“versionMajor”: -1,
“versionMinor”: -1,
“versionRev”: -1
},
{
“address”: “xxxxxxxxxx”,
“isBonded”: false,
“latency”: -1,
“paths”: ,
“role”: “PLANET”,
“version”: “-1.-1.-1”,
“versionMajor”: -1,
“versionMinor”: -1,
“versionRev”: -1
}
]

local.conf

{ “settings”: { “interfacePrefixBlacklist”: [ “br-lan” ] } }

Network Interfaces

Interface 0

Name: eth1
MTU: 1500
MAC: xx:xx:xx:xx:xx:xx
Addresses:
10.236.18.54
Interface 1

Name: br-lan
MTU: 1500
MAC: xx:xx:xx:xx:xx:xx
Addresses:
192.168.1.254


Zerotier command done:
zerotier-cli info -j
root@RUT950:~# zerotier-cli info -j
{
“address”: “xxxxxxxxxx”,
“clock”: xxxxxxxxxx,
“config”: {
“settings”: {
“allowTcpFallbackRelay”: true,
“interfacePrefixBlacklist”: [
“br-lan”
],
“listeningOn”: [
“10.236.18.54/9995”,
“10.236.18.54/44652”,
“10.236.18.54/61105”
],
“portMappingEnabled”: true,
“primaryPort”: 9995,
“secondaryPort”: 34672,
“softwareUpdate”: “disable”,
“softwareUpdateChannel”: “release”,
“tertiaryPort”: 0
}
},
“online”: false,
“planetWorldId”: xxxxxxxxxx,
“planetWorldTimestamp”: xxxxxxxxxx,
“publicIdentity”: “xxxxxxxxxxxxxxxxxxxx”,
“tcpFallbackActive”: false,
“version”: “1.10.1”,
“versionBuild”: 0,
“versionMajor”: 1,
“versionMinor”: 10,
“versionRev”: 1
}

zerotier-cli listpeers
root@RUT950:~# zerotier-cli listpeers
200 listpeers
200 listpeers xxxxxxxxxx - -1 - PLANET
200 listpeers xxxxxxxxxx - -1 - PLANET
200 listpeers xxxxxxxxxx - -1 - PLANET
200 listpeers xxxxxxxxxx - -1 - PLANET

zerotier-cli peers
root@RUT950:~# zerotier-cli peers
200 peers

xxxxxxxxxx - PLANET -1 RELAY
xxxxxxxxxx - PLANET -1 RELAY
xxxxxxxxxx - PLANET -1 RELAY
xxxxxxxxxx - PLANET -1 RELAY

zerotier-cli listnetworks
root@RUT950:~# zerotier-cli listnetworks
200 listnetworks
200 listnetworks xxxxxxxxxx xx:xx:xx:xx:xx:xx REQUESTING_CONFIGURATION PRIVATE xxxxxxxxxx -
200 listnetworks xxxxxxxxxx xx:xx:xx:xx:xx:xx REQUESTING_CONFIGURATION PRIVATE xxxxxxxxxx -
root@RUT950:~#

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