I recently upgraded from a Pro (Legacy) account and now my account seems to be in some weird mixed state and I’m unable to access premium support, my billing seems wrong, and I no longer see the option to upgrade.
How does this work for existing accounts?
Hi there!
Sorry to hear you’re running into issues after upgrading. Since this involves account billing and support access, it’s best handled directly by our Support team.
You can either send an email to support@zerotier.com or send us a message directly via chat — just look for the chat icon at the bottom of your dashboard.
Thanks for your patience, and we’ll get this sorted for you!