What does account is out of compliance mean?

Community Support
1

I see “Authorizing new members not allowed while account is out of compliance.”

So, the question is what does account is out of compliance mean and how do I fix it?

2

Hi.

Per the blog announcement, announcement bubble in the lower left corner of the web app, and email sent to users with 25 to 50 authorized members, our pricing structure changed 2 weeks ago. The free limits were reduced from 50 to 25. You currently have 29.

You can purchase packs of 25 nodes for $5. More details on the Pricing Page.

3

Hi Grant,
Thanks for the quick reply. I’ll probably remove a few nodes I do not use to get under the 25 limit.

4

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