Zerotier-cli info: offline

after installed zerotier-one and started the service, zerotiernetwork can’t be joined.
the Zerotier-one console show its last seen status and phisical IP is “unkown”

use “zerotier-cli listnetworks”, result is stucked as “REQUESTING_CONFIGURATION PRIVATE ztmjffklsx” for few days.
use “systemctl status zerotier-one” result is “action(running)”
use “zerotier-cli status”, result is “200 info ****** 1.10.6 OFFLINE”,

Port 9993 has allowed tcp and udp
uPNP has been installed.
sever time had been chronied

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Same thing over here