Zerotier-cli status offline and not showing MOON ip on clients

Hi guys, one of my windows clients when I try to get my “zerotier-cli status” is set as OFFLINE. I’m under a custom moon and also when I do the listpeers operation, this moon (vps server) shows as MOON but the IP doesn’t appear. Anyone can help me?

When I enable the firewall windows rule cancelling all traffic to PLANETS my status goes OFFLINE on my clients, and I can’t connect with my other client although I have my moon server. The clients know there is a moon but they don’t detect its IP address. That is the problem, because they can’t go ONLINE if they don’t know where the MOON is…